Contact

We'd love to hear from you

We're a small team, and we made Famile for our own families too. Choose the address that fits, or use the form, and one of us will write back.

  • Help and privacy requests

    Questions about your account, your plan or your data, including requests to access, correct, export or delete it.

    [email protected]

  • Safety and abuse

    Reports of harassment, abusive content, anything involving a child's safety, or an account you believe was suspended in error. We act on reports within 24 hours.

    [email protected]

Write to us

Tell us what is going on and how to reach you.

We reply by email. Safety reports are handled within 24 hours.
for safety reports
24h
typical reply
1 day
answered by a person
100%

Inside the app, every post, photo, comment and profile has a Report option in its menu, and you can block anyone from their profile.

Don't have the app any more? You can delete your account from here.